We communicate with our Customers in a transparent manner to gain their trust and to understand their concerns and expectations. We strive for continual improvement and are committed to using Customer feedback so as to identify key issues and improve our performance.
Engagement with our Customers takes place both at the operational as well as strategic levels.
We consistently deliver high-quality services to India’s leading telecom operators and are indirectly linked to the vast sea of mobile users across the country. Our innovative solutions have resulted in enhanced efficiencies, which in turn have reduced costs for our customers, giving them the chance to participate in India’s infrastructure build-out.
Our portfolio of Customers includes leading telecom service providers such as Airtel, Vodafone+Idea, Reliance Jio, MTNL and BSNL. Having said that, we operate our business on an operator-neutral and non-discriminatory platform.
Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa.
Headquartered in New Delhi, India, the company ranks amongst the top 4 mobile service providers globally in terms of subscribers. In India, the company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national and international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G wireless services and mobile commerce.
Bharti Airtel had over 307 million customers across its operations at the end of November 2014.
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership.It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform.
With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow.
The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
Reliance Jio is about enabling this transformation by creating not just a cutting-edge broadband network, but also a powerful ecosystem on which a range of rich digital services is enabled – a unique green-field opportunity. It’s the only provider with a pan-India license to operate and has around 600 MHz of spectrum, which will help them in providing uninterrupted high-speed connectivity.
Bharat Sanchar Nigam Ltd. was incorporated on 15th September 2000.
It took over the business of providing of telecom services and network management from the erstwhile Central Government Departments of Telecom Services (DTS) and Telecom Operations (DTO), with effect from 1st October‘ 2000 on going concern basis. It is one of the largest & leading public sector units providing comprehensive range of telecom services in India. BSNL has 90.09 million cellular & 5.06 million WLL customers as on 31.07.2011. 3G Facility has been given to all 2G connections of BSNL. In basic services, BSNL is miles ahead of its rivals, with 24.58 million wireline phone subscribers i.e. 71.93% share of the wireline subscriber base.
MTNL was set up on 1st April, 1986 by the Government of India to upgrade the quality of telecom services, expand the telecom network, introduce new services and to raise revenue for telecom development needs of India 's key metro cities of Delhi & Mumbai. MTNL is the principal provider of fixed-line telecommunication service in the two Metropolitan Cities of Delhi and Mumbai. It offers mobile services in the city of Delhi, including four peripheral towns Noida, Gurgaon, Faridabad & Ghaziabad and Mumbai city, along with the areas falling under the Mumbai Municipal Corporation, New Mumbai Corporation and Thane Municipal Corporation.
