The programme is an open platform built for managing key metrics pertaining to contract implementation, execution and optimisation of operational and financial performance. This programme allows our Partners to engage in structured interactions across different levels at Indus.
Indus' Supply Chain consists of different partner categories; Infrastructure equipment, Infra Build Services (TSP), Infra Maintenance Services (IMEs, OMEs), Site Security (SMS), IT Equipment & services, HR and Admin. For the Uniform Ways of working, our corporate Supply Chain Management (SCM) function takes care of all processes, from On-boarding to End-of-life. When identifying the prospective Business Partner, sourcing and development related activities are primarily driven at corporate, the day-to-day operations & payment are handled by our decentralized team at circle offices. A Business Partner is inducted into the Indus family after meeting the Indus requirements of QCDD: Quality, Cost, Development and Delivery. The longevity & development of this relationship is dependent on our mutual harmonization of “Value System”, adherence to Indus Code of Conduct and alignment to SCM function’s Vision of “Excellence Thru’ Collaboration”.
A new Enterprise Resource Planning (ERP) system was implemented in August 2016 by launching the i-Supplier Portal with advanced features covering the complete P2P (Purchase to Payment). By integrating ERP into our supply chain, we now have superior solutions related to demand forecasting, single purchase orders, online sourcing, e-Bidding, Contract Management and Processes related to Partner delivery and payments. All projects are tracked through an Online Project Management Tool which has all the stakeholder on-boarded. All the maintenance activity at Tower site are tracked on mobile application.
We believe in the philosophy of nurturing our Partners by going beyond transactional relationships and focusing on building long-term relationships across all levels.
The precursor for having a healthy relationship stems from ensuring on-time payments. While we have internal focus of ensuring that the payment is done on time from the date of Invoice submission, our team tracks the work completion and supports the partner for faster Invoice submission. This fosters trust, encourages expanded offerings in the future, and ensures partners of the consistent availability of working capital. Partners are encouraged to report their concerns on payments, field issues and governance in the forums provided to them.
Partners can also report any instances of wrongdoing, contravening ethics or integrity at ombudsman@industowers.com
Safety is part of Indus Value System and is of utmost priority. We launched our Partner Safety Council to build a collaborative platform for driving cooperation-based partnerships between Indus and our Business Partners, that would strengthen the safety management framework across Indus’ operations and help prevent injuries.
This framework helps in integrating safety into our core business processes and ensures a two-way safety culture with our Partners.
Our Partners undisputedly occupy the driver’s seat when it comes to driving a successful and an efficient business model. Hence, it becomes imperative to ensure complete alignment between our Partners and us.
We closely engage with our Business Partners to ensure that responsible business practices as well as exemplary health, safety and environmental standards are maintained. All our partners are required to fill a detailed questionnaire and sign off on our Partners’ Code of Conduct. This is supplemented with monthly statutory compliance audits by a third party to identify instances of violation of the code or any regulatory discrepancy pertaining to issues such as unethical business or labour practices, as well as environmental, health and safety issues.
Association with Indus makes us proud because Indus stands for its commitment, Integrity stand tall, Quality of work at sites uncompromised and Safety of all a principle in life. Due to above 3 Values I think today Indus as a whole travelled a long way from the earlier shabby days and each & every Partner is happy to be part of Indus Family. In my 25 years of Telecom Service & OSPS Telecom Services Pvt Ltd in last 15 years worked with lot of Telecom Operators, Giants & MNCs but we have not found timely payer like Indus which is unbeatable with any other companies in Telecom market. I wish Indus top management all the best for coming year.
In my 25 years of Telecom Service & OSPS Telecom Services Pvt Ltd in last 15 years worked with lot of Telecom Operators, Giants & MNCs but we have not found timely payer like Indus which is unbeatable with any other companies in Telecom market. I wish Indus top management all the best for coming year.
